IMPORTANT NOTICE UPDATE
Following the announcement by the government on the 28th May, we are pleased to announce that we will be re-opening The Highfield Dental Practice from Monday 6thJuly 2020.
Due to the Covid-19 pandemic, we have had to cancel numerous appointments since the lockdown began over 3 months ago and will initially be prioritising appointments for our existing patients who have had dental emergencies or appointments cancelled, in order of urgency. Please do not attend the practice unless you have a pre-booked appointment.
We have listed below the new protocols for the practice:
- Communicate medical circumstances, and medical history beforehand online or on the phone
- (our dental team will help you with any questions or concerns you may have)
- Communicate dental problems and symptoms beforehand on the phone or online to assure the right treatment planning
- Reduce contact to others during your dental visit (except the dentist and their nurse)
- Reduce contamination by aerosol or touch
- Payments will be taken over the phone prior to treatment whenever possible
- Optimise the air quality in our surgeries
- Optimise surgery times to assure whenever possible, that all treatments can be completed in one session.
Before re-opening we will contact you to get familiar with your symptoms or dental problems and undertake a pre-attendance assessment over the phone. This will include your medical history, personal details and other consent forms. (samples of these can be forwarded to you electronically, via e-mail, if you would like to peruse them prior to your appointment).
This information will be processed by our reception team to assess the individual risk factors and whenever possible an appointment will be prepared for you to attend the practice.
We will courtesy call you the day before your appointment at the practice to confirm that you are still well and able to attend the practice and answer any questions you may have prior to your appointment.
Please be aware that we will first book in all the dental emergencies which accumulated during lockdown. A reduced amount of dentists will work on a day with their team and a rotation system will assure that a dentist is available for you.
In the surgery
You will be covered by an apron and we will request that you rinse with the mouthwash provided. The dental team will look a bit different as we will be evenmore covered up using our PPE (Personal Protective Equipment) but please don’t worry we are making the environment as safe as we possibly can for you.
We will ask you to wait outside or in your car until we contact you by phone. This will avoid any waiting time within the practice. You will be greeted by one of our dental team keeping the 2m safety distance and we require you to sanitise your hands and to place gloves provided on at the entrance of the practice and please bring your own face covering. Your temperature will be assessed at the entrance. Our staff will follow these protocols and their temperature will also be monitored on a daily basis.
Please bring your own pen to sign the completed medical history and consent forms before you enter the surgery.
After the treatment
After the treatment you will be guided out of the practice.
All payments will be electronically taken before the appointment or over the phone after your treatment in exceptional circumstances.
Please do not enter the practice without an appointment and do not enter the waiting room. The bannisters, door handles and other surfaces will be disinfected meticulously and regularly.
This policy and procedure document will be updated as necessitated by circumstances over the next few months
We really appreciate your support and please get in touch with us if you have any questions or concerns:
Tel: 01229 829953 (please be patient, our lines will be busy)
The Highfield Dental Team
It is our aim to treat you as an individual and not just a patient whether you
require a check up, dental treatment or cosmetic dentistry.
Highfield Dental Practice
Your local family dental practice
The Highfield Private Dental Practice has been established for over 25 years. We pride ourselves in offering a full range of dental treatments in a caring environment.
Our dental practice is well established and has built up an enviable reputation over the past 25 years. We pride ourselves on our commitment to provide a professional service at all times, whilst maintaining the highest quality of work.
We have a dedicated & highly qualified dental team to care for all your needs.
It is our aim to treat you as an individual and not just a patient whether you require a check-up, dental treatment or cosmetic dentistry.
Visit or call us today and a member of our friendly dental team will be here to offer their help, advice and assistance.
Call us on 01229 829953
Highfield Dental Practice
As well as a caring team you can expect:
A full range of dental care for the family
Out of hours emergency care available
Our practice is part of the British Dental Association Good Practice Scheme
Same day and emergency appointments available
Treatments kept to a minimum
Passed inspection from The Care Quality Commission
BARROW’S PREMIER DENTAL PRACTICE
Custom-made to move your teeth little by little, each tiny shift takes you a
step closer to that next version of you – efficiently, gently and accurately.
Beautiful, glistening, white teeth provide a friendly smile and a healthy,
They convey self confidence and symbolise youth, vitality and success.
It is a non-surgical treatment that can temporarily reduce facial lines and wrinkles.
During the treatment, very low doses are administered via a series of tiny
injections directly into the muscles.